Terms & Conditions

Thank you for supporting customsbycam. Our goal is to make unique customs for each individual. We remind you that each custom is a piece of art and needs to be taken care of.

All orders will be final sale.

For the shoes, we use a preparer and deglazer. This ensures that the paint will stay on the shoe. We use high quality leather paint that ensures durability. We then finish the custom shoe with an acrylic finisher to ensure the paint is sealed. Although we make sure the customs are durable they will wear in time just like any other shoe. We will provide the shoe with the order. If you have a pair that you want us to use, they must be brand new for the best results. Think of it like working on a blank canvas.

For jeans, we use a high quality acrylic paint. There are strict washing instructions that will come with the customs. To wash your custom, we recommend you hand wash or wash inside out on delicate in cold water and lay flat to dry. We encourage our customers to provide the jeans as we all know it is hard to find jeans that fit perfectly. We prefer true denim as they result in the best outcome.

We will take payment before we order the shoes/ receive jeans.

You will receive your customs 2-3 weeks after payment sometimes even sooner! Let me know if you need them by a certain date, we can work with you. If needed in less than one week there will be a rush charge.

Remember, customsbycam customs are hand painted which makes them a piece of art and need to be treated like a piece of art.

Once the customsbycam custom is received we encourage you to share it on your instagram and tag us! @customsby_cam If you take some cool pictures and you’re wearing your custom, tag us! Lastly, share business cards with your friends and family, it helps us grow!